Fax 781-784-2887
Hours: 5 days a week 9AM - 8PM EST (orders are shipped Monday - Friday only, unless special arrangements are made).
Unfortunately we are not open to walk-in customers at this time. Local customers please call us to arrange a time for pick-up.
Ordering:
The easiest way to order is through the safe & secure online shopping cart.
You can also call in orders, if you don't want to order online.
617-784-5598, please leave a message as I'm often working in my studio.
If you have any trouble using the shopping cart, email me for assistance..
Payment:
I accept credit cards, Paypal and money orders. Payment is due at the time orders are placed.
Shipping:
US Shipping Rates
USPS First class mail - $2.50 plus additional shipping depending on weight.
USPS Priority mail - $4.80
Shipped with delivery confirmation.
International Orders:
Paypal is the only method of payment offered for international orders. If you can't open a Paypal account, we can't ship to you.
International first class mail - $3.90.
International Priority: $12.30
Return Policy: Customer satisfaction is very important to us. Please contact us at sales@crochetedbracelets.com. If there is a problem with your order and you'd like to return it, please email us as soon as you receive your package. Returns must be sent back within 7 business days of delivery. We will replace the item or refund the price of the item (sorry we cannot refund the shipping costs). We will charge your account for shipping the replacement items unless the mistake was ours. Your credit card/paypal account will be credited after the items are returned.
Privacy Policy:
Our "Privacy Policy" is short and simple. We will NOT sell, trade, or disclose any of the personal information you have disclosed to us. We value our customer's privacy and would never release information to anyone for any reason.
Credit Card & Personal Security
This is an area CrochetedBracelets.com takes very seriously. We use Secure Servers with Secure Socket Layer (SSL) transmission to secure orders from our customers. This enables us to encrypt any data sent to our web server, and in turn our server will encrypt any data sent back to your web browser. This is the highest level of encryption available to the general public.
Cookies
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site.
Links
This web site contains links to other sites. Please be aware that we, www.crochetedbracelets.com, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line.
If you have any questions about the security at our website, you can send an email to webmaster@crochetedbracelets.com.
Special Offers
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone.
Correction/Updating Personal Information:
If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. Please email us with any necessary changes.
Choice/Opt-out
Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or email us at webmaster@crochetedbracelets.com.
